Bendigo most popular bank

22/10/2009

A survey released by consumer groups shows that Bendigo Bank continues to provide industry-leading customer satisfaction levels. Bendigo Bank recorded the highest overall satisfaction score for a bank and ranked third overall for credit cards, out-ranking all other banks.

Head of Customer and Community for Bendigo and Adelaide Bank, Russell Jenkins, said it was encouraging that people said Bendigo Bank provided the best levels of customer satisfaction as they completed their everyday banking. Every month, the bank attracts about 10,000 new customers and we hope these results encourage more people to make the switch.

“Customer satisfaction is what drives every staff member in the bank,” Mr Jenkins said.“We believe that successful customers, create a successful community which creates a successful bank, but only in that order.”

Source: Bendigo & Adelaide Bank

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