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NAB customers hit by computer problem

14/10/2009

National Australia Bank customers have experienced problems when viewing their account transactions or conducting transfers. The bank says its computer system is to blame.

''Due to an error with one of NAB's systems some customers have experienced delays in payments being processed overnight,'' said a spokeswoman for the bank.

NAB said the issue primarily relates to payments coming from other banks to business banking customers and some online transactions made on Monday night.

''NAB is actively working with customers to resolve any issues that may have resulted from this processing delay,'' the bank said.

It pledged to reimburse any fees or charges customers face stemming from the incident.

Source: WA Today

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