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ING Direct wants to be a ‘full-service’ bank

27/01/2012

ING Direct wants to become a full-service primary bank.

ING Direct’s local chief executive, Don Koch, said it is looking at new products. “We are looking at the market segments we are in, and where we think we can make a difference we will make a strategic play.”

He said there were no immediate plans to open branches in Australia. His view is that there are other ways to offer face-to-face contact with customers.

Last year, ING Direct started selling its term deposits through Australia Post branches. The bank also deals with 7500 mortgage brokers and several hundred financial planners.

Source: Banking Day



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