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Vic Teachers Mutual Bank is Australia’s favourite

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27/06/2012

Building societies and credit unions continue to maintain a clear lead in customer satisfaction ratings, according to Roy Morgan Research.

The best-performing smaller banks were Victorian Teachers Mutual Bank (94.8 per cent), Teachers Mutual Bank (92.2 per cent), and UBank (91.8 per cent).

According to Roy Morgan, building societies and credit unions may be able to capitalise on the satisfaction level of their customers when the Government enacts policy from 1 July that makes it easier for consumers to switch banks.

Source: Money Management



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