Business customers are warming to NAB again
24/01/2012
Business satisfaction with the big four banks has fallen or not improved, despite three of the lenders passing on interest rate cuts to small businesses.
Overall satisfaction levels at Westpac, the Commonwealth Bank and ANZ fell slightly in the month compared with November, research by DBM Consultants found.
National Australia Bank grew support among most business segments except medium-sized businesses.
DBM managing director Dhruba Gupta said: “Uncertain economic times put downward pressure on satisfaction. Any relief from rate cuts takes a back seat."
Source: Herald Sun
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