ANZ puts retirement bankers in every branch

ANZ announced it would progressively introduce retirement bankers at every ANZ branch nationally by mid 2010 to provide specialist banking to customers approaching or at retirement.

The specialists will be available at ANZ branches and offer complimentary advice and tailored banking solutions especially for people planning or already in retirement.

ANZ Managing Director, Retail Distribution, Louis Hawke, said: “Retirement is not just about superannuation. Retirees also need to consider whether they need to restructure their banking so it makes sense for their changing lifestyles while still enabling them to achieve their financial goals. As a result, increasingly our customers are looking for this specialist service.”

Mr Hawke said ANZ’s retirement banking specialists had undergone specific training around the needs of older Australians and many had been appointed because of their years of experience.

Retirement bankers are already available at more than 220 ANZ branches across Australia.

Customers looking to find whether there is a retirement specialist near them or for a complimentary A-Z Review can email retirementbanking@anz.com or call 13 13 14.

Source: ANZ

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