Aussies love their banks

Aussies love their banks according to new research from Roy Morgan. Bank customer satisfaction levels reached an average of 81.6 per cent in January, the highest level in the 18 years of the survey.

The Big Four banks scored 80.2 per cent satisfaction. Other banks scored 84.6 per cent.

Low home loan rates seems to be driving the increase in satisfaction with home loan customers particularly happy with their lender. Home loan customers have increased their satisfaction rating by 4.4 per cent in 12 months compared to an increase of 0.9 per cent for other customers.

Source: Broker News

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