Bad debt files purged after privacy finding

Credit bureau Baycorp Advantage has agreed to delete 65,000 bad debt history records from its database after the federal privacy commissioner found the defaults were questionable. The records related to the now-defunct One.Tel and had not been updated by the telco's liquidator once the debts had been paid. NSW and Victorian Consumer Credit Legal Centres said the issue highlighted the problems associated with private companies running credit reporting systems with minimal overview. They said consumers need to know that credit history databases are accurate and not open to abuse because they play a major part in events such as buying homes. Consumer complaints to credit bureaux about listings wait at least six months for action.

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