Banks fight it out for online supremacy
New market entrants have forced the more entrenched banks to improve online access for their clients. It is expected that banks will be required to spend hundreds of millions of dollars to keep pace with their customers expectations. Customers want to deal with all their banking on a single page in a clean and convenient online transaction. Australians are some of the largest users of online banking so the stakes are high for all institutions competing for both deposit and lending dollars.
Source: The Australian Financial Review