BoQ the most popular bank for business

St George’s business banking customer satisfaction rating has decreased 10.8% over the last 12 months (to 74.2%), although the bank remains in second position amongst the five majors.

Bank of Queensland and Bendigo Bank have the highest customer satisfaction levels of any of the banks. In the last 12 months, Bank of Queensland’s customer satisfaction has decreased by 0.7% (to 90.7%), leading all the banks, while Bendigo Bank’s customer satisfaction levels have decreased by 3.2% (to 89.9%).

Source: TNS

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