Consumers reject biometrics

Despite the promise of better security for our financial transactions a dislike for intrusive technology, such as biometric scanning, has slowed its introduction and some believe that we will never accept it. Two years ago the head of technology at Westpac, Michael Croomer, said that we would be using thumbprints and iris scans to identify ourselves by now. However he has conceded that there are emotional issues around privacy but also that the technology to support such systems is not yet commercially viable.