CUA to expand customer services

CUA, Australia’s largest credit union expects to enhance and expand its suite of products and services in 2010. The credit union also continued to prove its position in the marketplace, winning a number of key awards.

“The past year has seen CUA win Credit Union of the Year at the 2009 Australian Banking & Finance Awards and an Australian Business Award for Community Contribution in the finance sector,” said Chris Whitehead, Chief Executive Officer of CUA.

“Despite challenging global economic conditions with pressure on interest margins and lower returns on retained capital, CUA has performed well with a 17.2 per cent increase in underlying net profit after tax over the previous year.”

Mr Whitehead said access and services for members had been enhanced by both the incorporation of Victoria’s Latrobe Country Credit Co-operative into CUA operations and the recent expansion of the rediATM network into one of the largest in the nation with 3,100 machines.

Source: CUA

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