Don’t get fees? Get on the phone

Bank fees are disclosed in the terms and conditions of the documents you sign when you open an account with your bank. You can also check the fees that apply to the type of account you have by going to your bank’s website, or by calling your bank.

Any fees charged to your account are clearly listed on your account statements, including what the fee was for, how much it was, and when it was charged. Be sure to check every account statement you receive. If you ever see a fee on your account statement that you don’t understand, or don’t think you should have been charged, contact your bank.

Source: Australian Bankers Association