Fraud hot spots trigger cards cancellations

Credit cardholders travelling to fraud hotspots may find their bank will cancel their card automatically while they are travelling. A Sydney man who complained to the Commonwealth Bank last month was told that all cardholders who went to Malaysia had their cards reissued to stop fraud. Indian banks have written to customers advising them not to use credit cards in Malaysia, Indonesia or Thailand. The Australian Bankers Association said yesterday that it was “not the job of banks to publish blacklists of countries”. National Australia Bank said it “completely disagreed” with banks that automatically replaced cards. Visa said about 200 Australian cardholders have been victims of fraud after travelling in Malaysia.

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