Qantas Frequent Flyer: time to choose, or not?

Qantas' lengthy campaign run over the last couple of months alerting qualifying cardholders to make a decision in relation to transferring their loyalty points to their Frequent Flyer program is finally nearing an end. Several credit card rewards schemes are impacted and will no longer offer the option to transfer rewards points to Qantas Frequent Flyer points. Today is the final day for affected card holders to shift their rewards points across to the Frequent Flyer program.

The key message adopted by Qantas is that the move is likely to provide a “more transparent and competitive marketplace”, however many consumers are of the view that the shift to Qantas' Frequent Flyer program effectively limits the choice available. There is a common misconception among consumers believing that if they do not transfer their points across to the Qantas Frequent Flyer program, they will lose them. This is not the case, what this simply means is that the points will remain in the customers existing rewards program, however the option of converting the points to the Qantas Frequent Flyer program will no longer be available.

The option for electing Qantas as your flight carrier is also not lost for several affected card holders. There are several avenues available for consumers to pick a Qantas flight without them having to commit to the Qantas Frequent Flyer program. They include via a card providers partner travel agency (e.g. Travelscene American Express, Commonwealth Bank TravelPlus Program, Westpac Altitude Travel) or through the redemption of Travel Vouchers (e.g. Harvey World Travel, Flight Centre).

To find out more information or if your card has been affected, contact your card provider.