Teachers Bank and NAB make customers satisfied

All major banks have recorded declines in customer satisfaction ratings according to the latest monthly data from Roy Morgan Polling.

NAB leads the Big Four with a 78.2 per cent satisfaction rating, followed by Commonwealth Bank, at 77.3 per cent.

The mutual banks, as usual, recorded very high ratings. Victoria Teachers Mutual Bank received a 93.7 per cent rating from its customers, followed by Teachers Mutual bank (in New South Wales), at 91.4 per cent.

Source: Banking Day