Telstra’s new plans explained

Telstra has overhauled its mobile phone plans adjusting some call rates and offering a better deal to subscribers who commit to Telstra MobileNet for twelve months.



If you’re a current Telstra customer or considering switching mobile providers soon, there are a number of issues to be aware of with these new plans.


Telstra’s new ‘more4you’ mobile phone plans will become available to new and existing customers on Wednesday 23 January 2002. Telstra’s intention is to make their plans simpler and more transparent. They have replaced their Pocketsaver and FrontRunner plans with one basic plan customised to suit your particular spending pattern.


Personal customers may choose $10, $20, $40, $60, $80 or $150 as a minimum monthly spend level with each ‘plan’ having different call rates.


Customers can choose to be either casual users or ‘members’ who commit to Telstra for 12 months. Members receive special options (such as FreeChat, FlatChat or Free 24/7) as well as monthly bonuses. These bonuses are shown as a credit on your bill and can be used to reduce your bill, purchase other services such as Pocketnews or be put towards the cost of a new handset (for a limited time).


However, if you’re a very low user (for example your average monthly bill is under $20) you won’t receive much benefit for signing up as a ‘member’ for 12 months. ‘Members’ on a $10 minimum monthly spend level do not receive monthly bonuses and are slugged with higher call rates than casual users spending $10 a month. The only benefit for very low users signing up as members is that they get to take advantage of one of the special options.


Users who spend over their minimum monthly outlay may benefit from descending call rates. For example if you are on a $40 spend level but end up spending $70, $10 worth of your calls will be charged at a lower rate (the call rates normally associated with the $60 monthly spend level). Effectively, your call rates are calculated at the end of each month according to the amount of calls made.



Members who want to lower their monthly spend level within the 12 month contract period will face a fee of $50 if they drop more than one level (eg. from $60 to $20) or drop one level more than once (eg. $60 to $40 to $20).

Members who want to end their contract before the 12 months are up will face a $150 termination fee.



The following table offers a quick snapshot comparison of the new Telstra plans with what's on offer from some other providers.







Market Snapshot – Telstra's new mobile plans compared






































































































































































Market Snapshot – Telstra's new mobile plans compared


Telstra more4you
member


Optus


Virgin


Orange


NewTel


10


Monthly Fee


$10.00


$9.00


$0.00


$5.00


n/a


Included Calls


$10.00


$0.00


$0.00


$5.00


n/a


Peak Rate per 30 sec


52.5c


49.5c


49c


18c


n/a


20


Monthly Fee


$20.00


$22.00


$0.00


$5.00


$25.00


Included Calls


$20.00


$16.00


$0.00


$5.00


$17.00


Peak Rate per 30 sec


50c


39.6c


49c


18c


40c


40


Monthly Fee


$40.00


$44.00


$50.00


$5.00


$45.00


Included Calls


$40.00


$44.00


$65.00


$5.00


$40.00


Peak Rate per 30 sec


36c


23.1c


30c


18c


23c


60


Monthly Fee


$60.00


$66.00


$50.00


$5.00


$55.00


Included Calls


$60.00


$66.00


$65.00


$5.00


$55.00


Peak Rate per 30 sec


26c


15.4c


30c


18c


23c


80


Monthly Fee


$80.00


$99.00


$100.00


$5.00


$75.00


Included Calls


$80.00


$99.00


$130.00


$5.00


$75.00


Peak Rate per 30 sec


24c


12.1c


22.5c


18c


20c


150


Monthly Fee


$150.00


n/a


$100.00


$5.00


$110.00


Included Calls


$150.00


n/a


$130.00


$5.00


$110.00


Peak Rate per 30 sec


20c


n/a


22.5c


18c


19c


Orange plans on CDMA only. Virgin has per-second billing, others bill per 30 seconds, Telstra offers both.


Source: InfoChoice.com.au


For a more comprehensive comparison of Telstra's new plans and the other plans available, check out our comparison tables.

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