Which big bank helps troubled borrowers?
A survey of Australia’s financial counsellors has found that banks and credit unions are getting better at dealing with customers in financial hardship.
The Rank the Banks survey gave Westpac the highest rating for the way it deals with customers who find themselves in financial hardship. Westpac takes over the top sport from National Australia Bank but financial counsellor Fiona Guthrie said all banks have improved.
Westpac has made changes and improvements to the way they deal with people in debt trouble said Fiona Guthrie.