ANZ expanding Indian presence
ANZ will expand its Indian operation moving to a new 2400 seat facility in Bangalore allowing the bank move further back office roles to India whilst taking advantage of the lower labour costs. The new facility is forecast to open in 2009 and will combine three existing sites into the one facility and allow further room for growth. ANZ currently employs about 1750 full time workers in India and it is believed net staff costs are half as expensive as Australia. ANZ is currently the only Australian bank operating a captive or wholly owned centre in India.