UBank is a division of NAB - one of Australia's largest banks. Even though UBank is part of the National Australia Bank, it's philosophy and brand is unique. UBank's goal is to make life easier by offering you a good place to make the most of your money, easily. You can contact UBank online or call a real person (based in Sydney) any time of the day. Not having a branch network means that UBank has lower costs which can be passed on to customers with very competitive rates.